In most contested special education cases that we undertake, there is a serious and chronic communication breakdown between parents and school personnel. Parents often feel that they have been marginalized in the IEP process and that educators ignore their concerns about regression, failure to set measurable goals, and vague objectives in their child’s IEP. Educators complain that some parents have unrealistic expectations for the student and don’t understand or appreciate the burdens and limitations for teachers in the classroom. With deteriorating trust and communication, both parties fall into patterns of marathon and counterproductive IEP meetings. When things get this bad, it can be more about posturing than getting anything done.
In analyzing the merits of claims for special needs children, we always look at the patterns of communication between parents and the school. If it’s poor, how did it get that way? How can it improve? Even if there is litigation or other legal intervention, what mechanisms for improved communication can be built into the determined remedies or consent orders? Here are some considerations:
• Educators need to provide meaningful and regular mechanisms to allow parents to communicate with their child’s teachers. This can include email, notebook exchange between home and school and web based information posting regarding grades and assignments.
• Parents should communicate regularly with teachers. Before an IEP meeting, parents can send a short concise written outline of questions/concerns to school staff for consideration before the discussion at the meeting.
• The IEP process is supposed to be collaborative. Well before any substantive meeting, school staff should give parents easy to understand information regarding data, goals, and measurement criteria for their child’s progress.
• IEP meetings need to be scheduled at times that allow for parents to participate easily while managing work and child care needs. IEP meetings should not be allowed to deteriorate into lengthy marathon sessions.
Communication problems hamper progress for special needs children. There are a number of ways to address this issue in each unique case. The fact is that this must be addressed or there will be no sustainable change to improve accommodations or services.