Recently we have advocated for parents in school districts that are implementing policies to significantly limit the use of email communication between teachers and parents of special needs children. Such policies seek to limit emails altogether or to basic information such as activity schedules, transportation notices and general homework assignments. Any specific information about a child’s progress, classroom needs or individualized feedback appears to be prohibited by these policies. The school rationale in the cases included fear of parent legal retaliation for confidentiality disclosure and the complaint that some parents will abuse email communication and burden overworked teachers.
Clearly parents and schools need to protect the confidential nature of communication about children with special needs. However, overreaction is not the answer. It is critical for a child’s success that there is regular and meaningful communication between teachers and parents. It is important for parents to get feedback on the implementation of strategies that were developed with the IEP team. When parents and school staff are facing increased challenges with budget cuts, work schedules and child care, email communication is an essential tool to keep connected and coordinated. As school districts consider policies regarding email communication for parents, there should be a balance that promotes teamwork and trust.
